I’m often asked for examples of apologies and have trouble sharing solid samples. A sincere apology in higher education, politics,…
Crisis
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The Power of an Apology
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TVP Comms Welcomes Kristine Maloney
I am pleased to introduce the newest member of the TVP Communications team. Kristine Maloney joins us as senior strategist after…
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Quick Crisis Advice from My Daughter
I’m lucky to have a twelve-year-old daughter who grounds me. Below is a picture she said made her think of…
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A Lesson in How to Handle Volatile Press Conferences
Thanks to my colleague, Chris Syme of CKSyme.org, for allowing us to post her recommendations on press conference best practices…
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Lone Star Wrap-up and Final Thoughts (4:30 PM MT)
It appears that the Lone Star College situation is coming to resolution with serious injuries, not fatalities. I’m saddened to…
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Lone Star College: Association and Fact Sheet Help (As of 12:50 PM MT)
The CNN reporter was asking their live expert about the average demographic for community college students. The expert was unable…
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Lone Star College Thoughts (12:15 PM Mountain)
Unfortunately, today I am watching a crisis unfold at Lone Star College’s North Harris campus. Reports of a shooting on…