I’m often asked for examples of apologies and have trouble sharing solid samples. A sincere apology in higher education, politics, […]
In The News
29% of Undergrads are Traditional Students: Market Accordingly!
It’s last week’s news, but I still can’t get over it! Only 29% of college undergraduates are traditional students. That’s […]
The Supreme Court, DOMA, Prop 8, and Your Experts
This has been a big week for news from Supreme Court, but two of this year’s most highly anticipated rulings […]
Paying for Positive Coverage: Good Business or Breach of Ethics?
Last Friday, NPR’s All Things Considered reported on an arrangement between The Orange County Register in Southern California and three […]
Mining for Gold in Your Own Backyard
I field a number of questions from peers asking what they should read to stay up-to-date on our industry and […]
In Aftermath of Marathon Bombings, a Salute to MIT’s Crisis Response
The City of Boston is home to more than 152,000 students at 35 colleges and universities—and all of them were […]
Be Ready When Big News Breaks: Start by Revisiting Your Experts Guide
Last week was a busy one for journalists across the country—and around the world. From the Boston Marathon bombings and […]
Quick Tips Regarding Your Website and Crisis Alerts
First, I want to send genuine good thoughts to Indiana University- Purdue University Indianapolis. I hope their website update is […]
A Lesson in How to Handle Volatile Press Conferences
Thanks to my colleague, Chris Syme of CKSyme.org, for allowing us to post her recommendations on press conference best practices […]