As the coronavirus continues its spread, higher education is bracing for its possible impact. Institutions are pulling crisis management and […]
Now Isn’t the Time to Put Off Your Crisis Plan Review
Crisis
Communications Lessons From the Iowa Caucus
Hey Iowa! No pressure, but the whole world is watching. And unfortunately, the Iowa Democratic Party’s caucus blunder and (lack […]
Balancing Act: How, if and when to push good news during a crisis
There’s never a good time for a crisis, but the months leading up to May 1, the all-important decision (and […]
Quick Hit: Call to Action – Follow the Smoke in 2018
In Teresa Valerio Parrot’s latest entry on Inside Higher Ed’s Call to Action blog, she shares how identifying vulnerabilities early […]
Quick Hit: It’s Too Late, Baby
To say it’s been a few rough years in public relations for United Airlines is of course a gross understatement. […]
Bracing for Back-to-School
Students everywhere are heading back to campus and gearing up for the start of a new semester. Cue scenes of […]
What The Mooch can learn from Rumpelstiltskin and Higher Ed
I spent the past weekend pondering the recent changes made in the White House communications team and the reaction to […]
What Is So Hard About “I’m sorry. We were wrong. We can do better.”?
There are a couple of elephants in the room this week for every PR professional across the country. The first […]
Going (Kind of) Viral
On Sunday, United Airlines became the subject of a tweetstorm after a gate agent denied boarding to two young women because […]